Wow is a regional internet, cable TV, and home phone provider. It is highly regarded for WOW! internet service by its users because it offers, unlimited data plans, promotional discounts, and high-speed internet. Wow is an abbreviation for Wide Open West, a telecommunication company that operates in the south and Westside. Presently, they are offering their services in only nine States.
Good Option for Internet and Cable TV?
There are certain parameters on which you can formulate a decision of choosing an ISP or a cable service provider. We are mentioning the parameters and information regarding WOW! and if they fulfil those parameters or not.
Contract policy
While choosing an internet service provider, most people are not aware of the contract policies, and they sign up for an ISP after viewing advertisements which is not always true. You must be aware of the contract policies before signing for any service such as the internet or cable TV.
Telecommunication companies usually require a contract for one or two years, according to which you are bound to use the services from the same provider, and if you plan to change your provider or cancel your services, you are subjected to pay early termination charge which is always mention of the contract.
WOW! offers the option to choose internet and cable TV packages that require no contracts, but the prices may vary. The packages that require a contract come with a promotional discounted rate. You need to prioritize it yourself if you can keep the services with the same service provider, or you want to go for a contactless package because you are aware of your circumstances. If you travel a lot, then you might want to choose a package without any contract.
Customer service
While choosing an internet or cable TV service provider, a wise approach would be to look into the customer service that is offered by the company. The technical glitches or outages that may occur due to harsh weather conditions are inevitable. Whenever you face issues with your service or equipment which may include, TV box or Wi-Fi router, you need assistance from someone who is aware of the technological aspects.
At the moment when you face issues with your services, you will need support from the customer service department. WOW! offers 24/7 customer support and previously they have also won the award for their customer support.
The role of customer service in internet and cable TV service is crucial because if you face issues with your services while you are in the middle of completing an important task for work or for educational purposes, you need quick assistance which will only be possible if the company provides 24/7 assistance.
If there are multiple channels such as toll-free numbers, email address, and live chat option for customer support, it becomes easier to reach out to them when you need it. The advantage of 24/7 customer support is that you are not restricted, and free to contact whenever you want.
Promotion and discount
We are all aware of the economic downfall that affected the lives of many during the global pandemic crisis, in this economically challenging situation, you must look into a service provider that offers promotional discounts. For instance, WOW! offers a promotional discount on all internet packages and, bundle packages which include, cable TV too.
Usually, promotional discounted rates last for 1 or 2 years, and after that, the bill rises with additional charges. You cannot refute the importance of promotional discounts because you are able to save an ample amount of money even if it lasts for 2 years.
Internet data caps
Most of the internet service providers offer a huge data cap of 1.2 or 1 TB, and normally it does not affect the bill, because most people do not even consume half of it. However, if you are a user who does not keep a check on the data limit and downloads data in abundance, you might face issues in the longer run.
If you have extensive internet usage can download more than an average user, you must opt for a provider that offers unlimited internet data. WOW! offers unlimited internet data in there are no restrictions on the download, with unlimited data you do not have to worry about the raise in the bill if you cross the specified limit.
Wrapping up
WOW! is one of the best regional internet and cable TV provider. If you want an extensive channel lineup and high-speed internet, then you can choose WOW! as your provider, because they offer promotional discounted packages. To get the exact information about the packages and features, you can contact the sales agent by visiting their website, or by visiting localcabledeals.com (the official retailer) to sign up for their service.