Many people are found to get a little troubled due to the numerous bank procedures that they face. It not only consumes their time but also makes them tired, waiting for their needs. The traditional banking systems have crossed the customer’s patience level, which negatively impacts the customer’s experience. The traditional banking systems come up with numerous disadvantages, including reducing bank branches and slow service. It also leads to fewer numbers of Automated cash machines. The need of automating the account opening procedures, cash deposits and withdrawals has increased with the changing times.
Kiosk bank facilities In India
So, considering the above difficulties, few steps have been initiated to solve the issues or at least lessen them. To provide hassle-free and convenient banking services through alternate delivery channels by leveraging the technology, the banks have developed the innovative self-service account opening kiosk. This comes up with many facilities and is very much beneficial to the customers.
This proposed self-service digital banking offers customers many benefits. It gives them the ability to carry transactions more conveniently in their chosen channel. They get the chance to make their own choices. Account opening kiosks have been of great use for the customers in the long run. The challenges like bulk cash acceptor, passbook printing and account opening have all been met. The complete software solution has been put forward.
How does it function?
The kiosk bank functions in a simple yet significant way. A retailer can open a no-frills bank account for a customer by keeping track of fingerprint details and photographing the customer. The details, along with other IDs, are advanced to the allied bank branch to carry out the know-your-customer process. This keeps the update and track of all the necessary information of the customer systematically.
Once the account is up, a customer can withdraw, deposit or send a maximum of Rs 10,000 per day through the internet-enabled kiosk branch. The minimum balance is also zero balance in most cases. It is not only easy but also better than the traditional ways in use. Account opening kiosks are very much simple and can be profitable to the user in various ways. Let’s know more about the ways to open a kiosk account.
Key features of kiosk bank are as follows:
- The main things needed for account opening kiosks are the Aadhaar number and a Biometric. This also can be replaced by the pan number. These few IDs are a must for the user to open the desired account.
- The photograph is also a key element and is captured by the Kiosk. It is taking until getting a clear and visible picture of the user.
- The signature needs to be captured by the Kiosk and is done through the signature pad. This is a must for account opening kiosks.
- The next procedure is simple but important. After capturing the complete information, all gathered are sent to the bank’s CBS system. The account is then opened instantly to make it easy and less complicated.
- Then comes an important step that is to obtain the debit card. This is a non-personalised one. This is issued from the debit card kiosk. This has to be received by the customer.
- The debit card that the Kiosk has issued is attached with the AOK. This is not a separate unit. This can be issued up to 3 variants.
- After the dispensing of the debit card to the customer, he/she can set his own set of rules like the PIN of choice for the debit by the options available.
- The integration of the Bank’s core banking system through the middleware is to open an account and Bank’s card management system for the insurance of the non-personalised debit cards instantly after account opening Kiosk. The integration of the Kiosk is with the pan verification and e-KYC. It contains a standard grade of industries with a touch display of 18.5 inches Led for all hours of the day. The picture with the description is enclosed as well.
The Kiosk has a Card reader or the PIN Pad for all Debit card-based dealings instantly through the bank’s ATM switch. This also has the feature of the Web camera and Signature pad to digitally capture the photo and signature of the customer for processing and storing in Bank’s systems that make it easy for the customers.
There is also a Flatbed Scanner to scan the KYC documents to process and store them efficiently. There is no interference from human hands, and things are done smoothly without any flaws. A card dispenser dispenses three variants of Non personalized debit cards with an industrial-grade metal keyboard for filling up the forms. A Colour laser printer to print the Account opening form is also present, and the Receipt roll printer (Thermal paper-based) to print/issue the receipt of various transactions made.
Conclusion | Kiosk bank facilities In India
The advanced kiosk opening in banks has a large number of advantages for the customers. It is much better than the traditional banking systems that were in practice earlier. These new products are not only impressing the customers but also are increasing the total count of them. The transactions made by the customers are much easier and smoother now and don’t take much of their time. This improves the experience and is acknowledged as well.