With its aim of providing simple and innovative banking solutions, the State Bank of India has grown to become a multinational public sector bank. Any SBI credit card holder can contact SBI credit card customer care to resolve their doubts or issues with regard to their card.
Ways to contact SBI Bank customer care for credit cards
The customer service centre also offers assistance for applying for a credit card. Contact can be established through both online and offline means and can be done via call, missed call, SMS, e-mail, social media and post. All of these methods have been described in detail in the next section.
1. Call from registered mobile number for assistance with SBI credit card
| SBI Card customer care toll-free number | 1800 180 1290 |
| SBI credit card customer care number | 1860 180 1290/ 1860 500 1290 |
| SBI Card customer care city-wise number | <STD code> 3902 0202 |
| IRCTC SBI Card helpline: | 1860 500 1295/ 1800 180 1295/ <STD code> 3902 1212 |
2. SBI Credit Card Customer Care Service Missed Call number
SBI offers hassle free missed call service that can be used to reach SBI credit card customer care
| Service | SBI Credit Card Customer Care number |
| SBI Credit Card Balance Enquiry | 84228 45512 |
| Summary of Reward Points on SBI Credit Card | 84228 45514 |
| Status of last SBI credit card payment | 84228 45515 |
| SBI Card available Credit Card Limit and Cash Limit | 84228 45514 |
| Subscribe to SBI Credit Card Whatsapp service | 80809 45040 |
3. Contacting SBI Card Customer Care Service via SMS
| Service | SBI Credit Card Customer Care SMS Format |
| SBI credit card balance enquiry | BAL <last four digits of your SBI credit card number> |
| Subscribe to the SBI credit card e-statement | ESTMT <last four digits of your SBI credit card number> |
| For Blocking SBI credit card | BLOCK <last four digits of your SBI credit card number> |
| Status of last SBI credit card payment | PAYMENT<last four digits of SBI credit card number> |
| Request for duplicate SBI credit card statement | DSTMT <last four digits of your SBI credit card number> |
| Summary of SBI credit card reward points | REWARDS <last four digits of your SBI credit card number > |
| Check available cash/credit limit of SBI card | AVAIL <last four digits of your SBI credit card number> |
4. Contacting SBI Card Customer Care via Email
This can be done in two ways
- Email SBI Card Customer Care from Contact Us page- Go to the ‘Contact us’ section on the SBI website and click on the ‘Email us’ option. Fill in the necessary details mention your query in detail and click on ‘Send.’
- Send an Email via official SBI Credit Card Customer Care Email ID- The official SBI credit card customer ID is customercare@sbicard.com.
5. Contacting SBI Credit Card Customer Care via Post
SBI offers the opportunity of raising SBI credit card queries via post too. Explain your query in detail in the letter as well as include proof of identification, such as your customer ID or your SBI credit card number. The letter should be sent to the following address:
SBI Card Correspondence Address:
SBI Card,
P.O. Bag 28, GPO,
New Delhi 110 001
SBI Card Head Office Address:
SBI Card, Correspondence Department,
DLF Infinity Towers, Tower C, 10-12 Floor, Block 2, Bldg 3,
DLF Cyber City, Gurugram,
Haryana 122 002
How to Check Application Status of SBI Credit Card?
SBI has made it easy to apply for credit cards and enjoy the numerous benefits that each SBI credit card offers. Once the application has been submitted, the bank has also made it simple to check and track the SBI card status. You can either check the SBI credit card application status online or offline. Depending on your preference, you can select either of the two methods to be informed about your SBI card status.
- SBI Credit Card Application Status Online Tracking
You can track SBI card status online through the official SBI credit card website. There are two ways in which you can check the status of an SBI credit card: With an application number or without an application number
With Application Number
- You can track the status of SBI Credit Card using your application number by following the steps below-
- Visit the official SBI credit card website
- On the navigation bar, tap on ‘Credit Cards’
- On the credit cards page, click on the ‘Track Application’ option
- You will be redirected to a new page where you can click on the ‘Track Application’ option
- You would need to fill the ‘Track Application’ section using your application number and click ‘Track’
- You will instantly receive the status of your SBI credit card
Without Application Number
In case you do not have your application number, you can opt for an SBI credit card status check by PAN number and date of birth. To check the status of SBI credit card using this method, you need to follow the steps listed below-
- Visit the official SBI credit card website
- On the navigation bar, tap on ‘Credit Cards’
- On the credit cards page, click on the ‘Track Application’ option
- You will be redirected to a new page where you can click on the Retrieve Application option
- Enter your PAN number and your date of birth and click ‘Retrieve’
- You will instantly receive the SBI credit card application status
- SBI Credit Card Application Track- Offline Method
SBI credit card application status tracking can be done offline too, using any of the two methods mentioned below, i.e. SBI card application track via customer care SBI card track via branch visit.
- SBI Card Application Track via customer care- SBI credit card status check can also be done by calling the SBI credit card customer care number. The number via which you can connect to customer care is 1860-180-1290. Alternatively, you can also call on 39020202 along with your local STD code as a prefix and place a request for an SBI credit card application status check.
SBI Card Track via Branch visit- One can request to know one’s SBI credit card application status by visiting the nearest SBI branch and reaching out to a bank executive. This would, however, require providing your application reference number, the e-reference number, and the date of birth.